Refund policy

Returns are accepted within 15 days of the carrier-confirmed delivery date. Items must be unworn, unwashed, undamaged, and have all original tags attached. Proof of purchase or a valid order number is required. Final sale items are not eligible for return. Approved refunds will be issued to the original payment method. Customers are responsible for return shipping unless the item received was damaged, defective, or incorrect. Exchanges are subject to availability and are not guaranteed. A written copy of this return policy is available upon request.

To request a return, please contact us at faucinewyork@gmail.com with your order number and reason for return. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Final sale items are not eligible for return.

Due to the limited quantities of this drop, exchanges are not guaranteed and are subject to availability. If your desired size or item is unavailable, you may return your eligible item for a refund in accordance with our return policy.

Once your return is received and inspected, we will notify you if your refund has been approved. Approved refunds will be issued to the original payment method.